Corporate Sales

1. Actively approach targeted business clients (telephone, email, meeting, presentation, etc)
2. Obtain orders and establish new customers
3. Manage relationship with existing customers
4. Maintain management informed by submitting reports of daily call activity and weekly work plans
5. Refer customers’ needs or inquiries to appropriate departments like sales, marketing, administrative or other departments

1. Candidate must possess at least Bachelor's Degree
2. Minimum 2 years experience in same positions (Sales/Account Executive)
3. Being able to prioritize your activities and consistently meet targets
4. Effective Communication Skills: As a salesperson, you need strong communication skills. This includes active listening, asking for relevant question.
5. Has English communication skill would be an advantage
6. Experienced in MRO product is a plus

Product Specialist (Cutting & Abrasive)

1. Act as a subject matter expert in Cutting & Abrasive products, including knowledge of vendors and target markets.
2. Analyze and develop both sales projections and sales strategies.
3. Build, manage, and expand relationships with existing and new vendors/clients.
4. Review and provide recommendations for product information on the website.
5. Conduct analysis of product and supplier performance.
6. Stay up-to-date with market pricing trends.
7. Formulate and advise on competitive selling prices.

1. Minimum education: Diploma (D3) in any major.
2. Proven experience in selling Cutting & Abrasive products.
3. Proficient in Microsoft Excel (including VLOOKUP and Pivot Table).
4. Strong negotiation and presentation skills.
5. SQL skills would be an advantage.

Business Development Leader

1. Analyze customer needs and develop new services or products to meet market demand.
2. Identify market trends and customer needs to build a competitive service lineup.
3. Develop customized solutions that provide value beyond customer expectations.

1. Build and maintain strong, ongoing relationships with customers, increasing customer retention and loyalty.
2. Proactively gather and implement customer feedback for continuous service improvement.
3. Implement processes and tools to enhance customer satisfaction.

1. Lead the internal operations team to build efficient workflows and drive process improvements.
2. Collaborate with various departments to ensure smooth business execution.
3. Introduce digital tools and automation solutions to enhance operational efficiency and resource allocation.

1. Make data-driven decisions by analyzing customer purchasing trends and market movements.
2. Monitor key performance indicators (KPIs) and develop improvement strategies.
3. Propose and execute business strategies based on both quantitative and qualitative data.

1. Lead a cross-functional team, fostering strong collaboration across departments.
2. Provide mentorship and guidance to team members, setting goals and conducting performance reviews to support their growth.
3. Drive new initiatives and maintain high team morale and motivation.

1. 5+ years of experience in business development or operations leadership in B2B e-commerce or a related field.
2. Proven track record in customer engagement and service expansion.
3. Experience as a team leader with strong management skills.
4. Strong analytical ability and data-driven decision-making skills.
5. Experience in working with cross-functional teams.
6. Problem-solving skills and excellent communication abilities.
7. Fluency in business-level English (mandatory).

1. Knowledge of e-commerce platform development and operations.
2. Experience in service innovation and development.
3. Experience in introducing digital tools and automation solutions.

Product Specialist (Chemical, Adhesive & Welding):

1. Act as a subject matter expert in Chemical, Adhesive, or Welding products, including vendor knowledge and target market understanding.
2. Analyze and develop sales projections and sales strategies.
3. Build, manage, and expand relationships with related and new vendors/clients.
4. Review and provide input on product information listed on the website.
5. Conduct product and supplier performance analysis.
6. Stay up-to-date with market pricing trends.
7. Formulate and provide recommendations on competitive selling prices.

1. Minimum education: Diploma (D3) in any major.
2. Proven experience in selling or procuring Chemical and Welding products.
3. Proficient in Microsoft Excel (VLOOKUP, Pivot Table).
4. Strong negotiation and presentation skills.
5. SQL skills would be an advantage.

Product Specialist (Office Supply)

1. Act as a subject matter expert in office supply products, including understanding of vendors and target markets.
2. Analyze and develop sales projections and sales strategies.
3. Build, manage, and expand relationships with existing and new vendors/clients.
4. Review and provide input on product information listed on the website.
5. Conduct product and supplier performance analysis.
6. Stay updated with current market prices and trends.
7. Formulate and recommend competitive selling prices.

1. Minimum education: Diploma 3 (D3) in any major.
2. Minimum 2 years of experience in selling or procuring office supply products.
3. Proficient in Microsoft Excel (including VLOOKUP and Pivot Tables).
4. Strong negotiation and presentation skills.
5. SQL skills would be an advantage.

Warehouse Staff

1. Mengoperasikan alat nozzle untuk Dilution (mencampur air dengan concentrate)
2. Melakukan pengemasan barang ke dalam kemasan
3. Melakukan picking barang
4. Packing barang
5. Bersedia melakukan tugas pekerjaan lainnya di dalam gudang

1. Bisa mengoperasikan mesin nozzle Diversey atau sejenis pencampuran air dengan concentrate diutamakan
2. Memiliki 1-2 tahun pengalaman dalam mengoperasikan mesin nozzle diversey
3. Bisa mengoperasikan WMS akan menjadi nilai tambah
4. Bersedia ditempatkan di kawasan industri Cikarang area
5. Minimal lulusan SMA/sederajat
6. Jujur, disiplin

Customer Support Supervisor:

1. Monitor PO & Quotation tickets hourly to ensure all tickets are handled within SLA by Admin & Order Processing team.
2. Proactively assist Admin & Order Processing staff when dealing with difficult or complex cases.
3. Monitor order status and maintain customer account information database.
4. Manage scheduling and backup plans for Admin & Order Processing team.
5. Handle other administrative tasks as assigned.
6. Coordinate with other departments related to order processing operations.

1. Communicate any updates to company policies or procedures to the team.
2. Conduct trainings to support Admin & Order Processing staff performance, including onboarding, refresher, and new feature trainings.
3. Develop training materials and documentation to support operational excellence.
4. Collaborate with relevant departments to plan and schedule appropriate training sessions.
5. Organize regular team meetings.

1. Perform monthly monitoring and evaluation for each team member.
2. Foster a positive and motivating work environment.
3. Provide constructive feedback and maintain open, supportive communication with Admin staff.

1. Act as a role model for the CS Admin & Order Processing team in work ethic and discipline, including punctuality.
2. Maintain records of Admin & Order Processing KPI achievements.
3. Prepare admin performance reports for management purposes on a weekly, monthly, quarterly, and annual basis.

1. Minimum Diploma (D3) in any major.
2. At least 2 years of experience managing a Customer Support, Call Center, or Admin team.
3. Proficient in Microsoft Excel (formulas, pivot tables, etc.).
4. Experienced in using CRM systems (e.g., Zendesk, Salesforce, Freshdesk, etc.).
5. Solid understanding of basic data analysis; having SQL skills is a strong plus.
6. Good command of English (spoken and written).